Service, parts and customization.
One-year warranty, spare parts and remote diagnostics — plus machines configured, coloured and branded for your market.
After-sales
Stay operational, wherever you work.
Overseas warehouses in the United States, Germany, the United Kingdom, Spain, Poland and Saudi Arabia keep parts and service close to you.
- 01
One-year warranty
All equipment comes with a one-year warranty.
- 02
Free spare parts
Spare parts are supplied free of charge within the warranty terms.
- 03
Online guidance
Our engineers guide operation and troubleshooting online, with expert remote diagnostics.
- 04
Repair videos
Step-by-step repair videos help your technicians fix common issues on site.
- 05
On-site installation
On-site installation and commissioning of machinery is available (travel and transport paid by the customer).
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Two-hour response
Overseas warehouses support rapid after-sales service with a two-hour response time.
Customization service
From custom development to joint branding.
Leveraging our one-stop integrated production base, we customize everything from machine models and colours to configurations — tailored to your requirements.
Dealer program
Channel win-win: grow with Hightop.
We invite dealers worldwide to join us — established businesses expanding their range, and newcomers building their first equipment line.
Apply to become a dealer- 01
Product Strength
Our full range of excavators, loaders, and dump trucks meets diverse needs.
- 02
Growth Engine
Empowers established businesses to expand their premium product portfolios while accelerating the rise of industry newcomers through word-of-mouth.
- 03
Exclusive benefits
competitive pricing, dedicated support teams, joint marketing programs, high profit margins, and a dealer portal.
- 04
Market tailwind
jointly seize the huge global market demand for reliable equipment of "China Intelligent Manufacturing".
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